Lessons from Getting Naked by Patrick Lencioni, Part 2
March 24, 2022
In this episode we conclude our talk about what we learned from Patrick Lencioni's book, Getting Naked, a business fable about how to treat your customers, and the culture necessary to make that possible.
This time we cover Patrick's Principles of Naked Service:
- Make everything about the customer.
- Give away the business.
- Ask dumb questions.
- Do the dirty work.
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