Experience Leader

Innovating at Chick-fil-A with Steve Nedvidek

April 21, 2022 Devin Smith Season 2 Episode 16
Experience Leader
Innovating at Chick-fil-A with Steve Nedvidek
Show Notes

You might think that you can't innovate in the chicken business, but Steve Nedvidek says otherwise. Over his 30 year career with Chick-fil-A, Inc., Steve has done everything from cook chicken to creating an entire innovation center. 

We talk about

  • The culture of the early years at Chick-fil-A
  • What it was like to work for Truett Cathy
  • How Chick-fil-A grew sustainably
  • The inflection point that put Steve in the hotseat to start an innovation center
  • The cool things Steve is doing now in retirement

Check out Steve's graphic novel series, Jekyll Island Chronicles!

This episode is brought to you by Active Digital. We help customer-obsessed companies become destination brands. www.activedigital.com

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