Experience Leader

Competing Against Luck with Karen Dillon

March 12, 2021 Devin Smith Season 1 Episode 7
Experience Leader
Competing Against Luck with Karen Dillon
Show Notes

This week I speak with NYT bestselling author and former editor of Harvard Business Review, Karen Dillon about Competing Against Luck—the seminal work on the Theory of Jobs To Be Done that she coauthored with Taddy Hall, David S. Duncan, and most notably, the late Clayton Christensen.